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marsannie
Posts: 1
Registered: ‎08-31-2011

Unable to get streaming media on FIOS

[ Edited ]

I have recently switched to FIOS and I am having trouble accessing streaming media from this site:

 

http://player.omroep.nl/?aflID=10779627&wmv=true

 

It just says "Connecting to Media" for about one minute and then goes to "Ready" without ever playing any media.

 

There is also a Silverlight version at http://player.omroep.nl/?aflID=10779627&silverlight=true which does show but stops every 5-10 seconds.

 

I have tried this on both our PC's, both wired and wireless. We run IE8 and IE9 on Win7 32-bit and Win7 64-bit respectively.

I have added the site to Trusted Sites, no help.

I have disabled Windows Firewall, no help.

I have disabled realtime scanning from MS Security Essentials, no help.

 

Both sites work find on the Internet connection in our office and using Internet hotspots using our default Windows/IE/Media Player settings.

 

We have 15/5 FIOS Internet, with the following router details:

 

Firmware Version: 20.10.7.5 Model Name: MI424WR-GEN2 Hardware Version: F Serial Number: {edited for privacy}Physical Connection Type: Coax Broadband Connection Type: DHCP Broadband Connection Status: Connected Broadband IP Address: {edited for privacy}

 

I have seen quite a few posts about similar issues but have not found the resolustion for us yet.

 

Can anyone offer assistance for this issue?

Silver Contributor IV
viafax999
Posts: 1,088
Registered: ‎11-10-2009
Device: Laptops, IpodTouch
Plan: triple play
Location: Westford MA
0 Kudos

Re: Unable to get streaming media on FIOS

[ Edited ]

Silverlight appears to be seriously messed up with this site!!

 

I changed the default player on the site to be Windows Media player and then it works OK with the old site.  The New site still attempts to use Silverlight, even though you've specified windows media, and locks the application forcing you to end it with task manager.

You might want to report the attempted use of Sliverlight on the new site as a bug.  I'm afraid that after 40+ years of not using Dutch that I probably wouldn't have the words to do that,

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