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01-14-2013 08:17 PM
As the title states, the ONT will randomly turn off, and in order for me to restore TV and internet, I have to unplug the ONT from the wall, unplug the battery backup, plug the battery backup in again, then plug the ONT into the wall.
I have had THREE technicians out this week, each stating they fixed the problem. Alas, each time, a couple hours after they leave, the ONT shuts off again... it is driving me insane, and I am quickly losing my patience. Has anyone experienced this before? Anyone have any tips as to what I should tell the 4th tech to do in order to fix the problem?