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Contributor
Brewin
Posts: 5
Registered: ‎08-18-2009
0 Kudos

Very Slow Upload Speed

[ Edited ]

Hello, I have recently signed up (7 days ago) for Verizon FIOS and suscribed to the 25/15mb package. I'm very happy with the download speed. Download speeds have been consistent between 25 - 26mb no complaints there. =) On the other hand my upload speeds have been very poor. Have done several speed test from different sites including verizons and all give the same results about 1 - 2mb upload average. I have done the fios optimizer and have done the verizon pc check and had no issues there. I have also reset the router and no luck. I am running windows xp with 4 gigs of ram and have an X2 processor. I'm running Norton Internet Security but have disabled it during the test. My PC is connected through an Ethernet cable (not wireless).

 

Any suggestions would be great and appreciated. Thank You!

Message Edited by Brewin on 08-18-2009 07:43 PM
Message Edited by Brewin on 08-18-2009 07:49 PM
Silver Contributor II
Telcoguru
Posts: 959
Registered: ‎08-06-2008
Device: Actiontec Rev I
Plan: FDV\75 down 35 up
Location: Fresh Meadows, NY
0 Kudos

Re: Very Slow Upload Speed

What are you getting at http://speedtest.net
Contributor
Brewin
Posts: 5
Registered: ‎08-18-2009
0 Kudos

Re: Very Slow Upload Speed

[ Edited ]
I am getting 26Mb Down and 2.6Mb Up . =/
Message Edited by Brewin on 08-18-2009 09:22 PM
Silver Contributor II
Telcoguru
Posts: 959
Registered: ‎08-06-2008
Device: Actiontec Rev I
Plan: FDV\75 down 35 up
Location: Fresh Meadows, NY
0 Kudos

Re: Very Slow Upload Speed

Can you borrow another computer to test line?
Bronze Contributor III
cjacobs001
Posts: 398
Registered: ‎10-09-2008
Device: Assus Tablet Droid
Location: Tampa, Florida, USA
0 Kudos

Re: Very Slow Upload Speed

Are you living in a multi-dwelling building ? If so, does each unit have its own Verizon equiipment out on the wall outside, or not?
cjacobs001
Contributor
Brewin
Posts: 5
Registered: ‎08-18-2009
0 Kudos

Re: Very Slow Upload Speed

Sorry for not replying. but i borrowed my neighbors laptop today and same deal i was able to get 4.5 mbs on his laptop. but still not close to 15mbs.

 

No. I live in a residential home. They came and set up a new box on the side of my house.

MVP
Hubrisnxs
Posts: 5,345
Registered: ‎07-22-2009
0 Kudos

Re: Very Slow Upload Speed

what website and what server are you testing on?  
Contributor
Brewin
Posts: 5
Registered: ‎08-18-2009
0 Kudos

Re: Very Slow Upload Speed

I am using Speakeasy, Speedtest.net, and The Verizon FIOS speed test. All Show same results. I"ve recent borrowed my friends laptop same results. I also recently hardwired my ps3 and got up to 30Mbs down but only like 700kbs up =(
Employee
CharlesH
Posts: 895
Registered: ‎12-01-2008
Location: New Jersey
0 Kudos

Re: Very Slow Upload Speed

What brand of network adapter do you have? You can check by Right-Clicking on 'My Computer' -> Hardware -> Device manager.  I have heard of users having NVIDIA network adapters (built into the motherboard of course) and have a setting known as "First Packet" and can disabled in the network adapter properties.
Silver Contributor II
Telcoguru
Posts: 959
Registered: ‎08-06-2008
Device: Actiontec Rev I
Plan: FDV\75 down 35 up
Location: Fresh Meadows, NY
0 Kudos

Re: Very Slow Upload Speed

Do you have QOS setup on the router? I've seen slow upload speeds when it is turned on. Make sure the router has it default settings and test again.
 

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