Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
carlossquare
Posts: 4
Registered: ‎08-22-2013
0 Kudos

Voice in background of computer virus

I have a voice that speaks in the background of my computer regardless of what I am doing on the computer.  It starts when I'm booting up the computer and stops for a while, then comes back.  If I'm listening to another audio source, both the unwanted voice and audio play simultaneously.  Thank you.

Silver Contributor IV
Anti-Phish
Posts: 1,089
Registered: ‎12-04-2009
0 Kudos

Re: Voice in background of computer virus

And why would this be a FIOS issue?

 

Get a good anti-virus and disinfect your computer.

 

 

Nickel Contributor
starrin
Posts: 64
Registered: ‎09-25-2008

Re: Voice in background of computer virus

Google:  malware - voice speaks in background

and take your pick from what solution might be applicable to you

Contributor
carlossquare
Posts: 4
Registered: ‎08-22-2013
0 Kudos

Re: Voice in background of computer virus

I'm paying verizon a monthly fee for their anti virus protection!

 

MVP
somegirl
Posts: 2,914
Registered: ‎09-15-2009
Location: Texas
0 Kudos

Re: Voice in background of computer virus


carlossquare wrote:

I'm paying verizon a monthly fee for their anti virus protection!

 


Have you run a virus scan with that software? Have you tried a malware (not the same as a virus) scan from one of the various sources available?

--
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Copper Contributor
mhiggins8450
Posts: 30
Registered: ‎01-22-2011

Re: Voice in background of computer virus

Hi Carlossquare. Malware and virus removal are passions of mine. I love using various apps to beat these things. That being said, the first thing we should determine is exactly what that voice says. If it is not inappropriate, can you detail the exact verbiage the voice says? Also, does the same message repeat or does the voice say different things?

 

If this turns out to be a viral issue, any anti-viral scans you run should be in safe mode. Once you provide answers to the questions I posed, I will do my best to walk you through some steps that I use to beat various viral issues.

Contributor
carlossquare
Posts: 4
Registered: ‎08-22-2013
0 Kudos

Re: Voice in background of computer virus

As far as I can tell, it is just random talking, definitely not a short repeated message.  Last night, it was a woman rambling on about female stuff...(not pornographic though). 

Copper Contributor
mhiggins8450
Posts: 30
Registered: ‎01-22-2011
0 Kudos

Re: Voice in background of computer virus

[ Edited ]

carlossquare wrote:

As far as I can tell, it is just random talking, definitely not a short repeated message.  Last night, it was a woman rambling on about female stuff...(not pornographic though). 


Interesting....I figured this was a computerized voice. If this is a true female voice, there may be some crossed wires in your networking set up. I have some more questions for you:

 

- Does the talking seem to be conversational (as if the person is on the phone)?

- Do you live in an apartment complex or a high rise building?

- Did you have (or was there) DSL service in your home prior to you getting FiOS?

- Do you have the FiOS phone service as well?

MVP
TNS_2
Posts: 1,719
Registered: ‎12-16-2012
0 Kudos

Re: Voice in background of computer virus

At least one person describing a similar problem had accidently turned on Microsoft Narrator (ease of access) 

Contributor
carlossquare
Posts: 4
Registered: ‎08-22-2013
0 Kudos

Re: Voice in background of computer virus

- Does the talking seem to be conversational (as if the person is on the phone)?  No; it seems to be pre-recorded non stop dialogue; except it will stop for a couple of minutes completely, then return

- Do you live in an apartment complex or a high rise building?  No, single family home

- Did you have (or was there) DSL service in your home prior to you getting FiOS?  No

- Do you have the FiOS phone service as well?  Yes, but I really don't think that's the issue.   The voice kicks in almost immediately after starting before the bios is completed.  

 

Thank you.

 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools