I sent a message about not being able to open any hyperlink and also very slow trying to get on the internet while using IE. I get no response so I go back to the FAQ and what do I get is a hyperlink. Useless.
If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link: http://www.verizon.com/repair You can find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp
