Called Them on November 7 - to turn off my CAT5 WAN and turn on Coax WAN. response "I do not know how to do that - transfering you to customer service."
Called Them on November 8 - to turn off my CAT5 WAN and turn on Coax WAN. response "I will have to schedule an appointment to rewire the CAT5." - WHAT????
Called Them on November 9 - to turn off my CAT5 WAN and turn on Coax WAN. response "ONT Obsolete - Technical Supervisor will contact me - today November 14
Called them on November 14 - status of Technical Supervisor - to turn off my CAT5 WAN and turn on Coax WAN. response "PLEASE HOLD - Reading File." - Transferred to Billing Department.
I need to get a job here.... Must have good benefits....
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