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Copper Contributor
Posts: 49
Registered: ‎09-22-2009
Device: Motorola?
Plan: Triple Play FIOS
0 Kudos

What is McciBrowser?

[ Edited ]

Today I noticed that there is a process mcci+McciBrowser running on my computer.


Further investigation indicates that it comes from the following location: %programfiles%\Verizon\McciBrowser.exe


Does anyone here have knowledge of what this is or why it is rnning on my computer?




Edit to add:


Ditto for something called Verizon ServicePoint.

Platinum Contributor I
Posts: 6,811
Registered: ‎08-23-2008

Re: What is McciBrowser?

Well if you do not need Verizon support software loaded in your PC or you are not paying for Verizon Premium Support, you may want to go into the control panel and remove the software.

Copper Contributor
Posts: 18
Registered: ‎10-09-2009

Re: What is McciBrowser?

McciBrowser is akin to what AOL Coach did for AOL users, it directly links you to support via the website rhrough software. Since You need to login into the site anyway, you don't really need it, once inside you can find and access those support pages yourself.:smileywink: I've been running without for 2 years now:smileyvery-happy:, and Help and Support is just a click away via your web browser:smileyhappy:


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