|This is the last time your account was accessed.|
Connect with us
Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!
Watch Free TV & Movies
Rent or Buy
Set your TV Viewing Experience
02-03-2009 10:30 AM
I just set up a Verizon Fios account and installation is on Thursday. The salesman and 2 emails and a postcard have told me to go to verizon.net/whatsnext to "confirm your order and prepare for installation". Also, I will be "automatically registered for a chance to win $1000 in the "What's Next to Win" Sweepstakes".
I can't log in!
I have tried everything - including calling verizon's FIOS number 888-553-1555 - answered endless recorded messages - requested a "representative" - waited on hold - finally get someone live - tell them my problem - they transfer me to someone else - I wait on hold - someone answers - I get disconnected. I call back - answer a gazillion recorded questions - wait on hold - get a live person - they can't help me - transfer me to someone else - I wait on hold - they finally answer - tell me they can't help me - give me another numver altogether - 800-567-6789 - I call that number - steaming mad at this point. No one there can help me. Finally get someone in technical support who wants to so a "shared screen" thing where he's on my computer remotely and can see what I am seeing. I say NO - I don't have time at this point.
Is anyone else experiencing this?
02-03-2009 10:44 AM - edited 02-03-2009 10:44 AM