FiOS Internet

[#1]

I might be doing something wrong here, maybe someone can help.

I go to www.verizon.com/wifi

Installed the ActiveX using Firefox, click on restart button on fire fox

The Wifi activation window comes up and ask me to create a username and type in a password. The problem is it doesn't ask if I already have a username already and only wanting to install the software on this laptop. How do I bypass it?

[#2]

In addition to having your Primary username name on verizon.net, you need to create a "wif-fi sub account" aswell.

For example: My username to access Verizon.net (so I can access email and etc) is Charlesh.  Now for my Wi-Fi account I needed to make a subaccount, so I created charleshwifi! So now it will allow me to install the Verizon Wi-Fi application.

I hope that helps!

If you are still having issues past that, I can take care of you if you Private Message me.

-CharlesH