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Contributor
knguyentu
Posts: 2
Registered: ‎08-29-2009
Device: Verizon
Plan: Verizon Wireless
Location: California
0 Kudos

Wifi Installation?

I might be doing something wrong here, maybe someone can help.

 

I go to www.verizon.com/wifi

 

Installed the ActiveX using Firefox, click on restart button on fire fox

 

The Wifi activation window comes up and ask me to create a username and type in a password. The problem is it doesn't ask if I already have a username already and only wanting to install the software on this laptop. How do I bypass it?

 

 

Employee
CharlesH
Posts: 895
Registered: ‎12-01-2008
Location: New Jersey
0 Kudos

Re: Wifi Installation?

In addition to having your Primary username name on verizon.net, you need to create a "wif-fi sub account" aswell.

 

For example: My username to access Verizon.net (so I can access email and etc) is Charlesh.  Now for my Wi-Fi account I needed to make a subaccount, so I created charleshwifi! So now it will allow me to install the Verizon Wi-Fi application.

 

I hope that helps!

 

If you are still having issues past that, I can take care of you if you Private Message me.

 

-CharlesH

 

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