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Service & Device help
07-05-2009 11:01 AM
Hello. A friend of mine is running Windows XP on his desktop. I installed a wireless adapter for him, and as I go to connect to his FiOS Actiontec router, enter the WEP key, it'll connect, however, he will get the Limited or No Connectivity message.
I believe it may be a problem with the computer, but I'm not 100% sure. He Nintendo DS Lite connects to the router fine and gets internet connectivity. We tried factory resetting the router, but to no avail.
07-05-2009 02:52 PM
You typed in the WEP key incorrectly, or there is an issue on the PC
Triple check the WEP key from the sticker on the bottom of the router... do not mistake a 0 for an O or an 8 for a B.... It happens...
07-05-2009 07:12 PM
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