Wireless Internet speed is one quarter of wired... Please help me fix it.
WebGal1
Newbie

When connected via wire I run the Verizon Speed Test and get 85Mbps download 38Mbps upload speeds.

When connected via wireless (to the Actiontec MI424WR Rev. I router) I run the Verizon Speed Test and get 20.5Mbps download 19Mbps upload speeds.

 

  • I have downloaded and run the VzSpeedOptimizer100.exe program... after rebooting, Speed Test results were the same.
  • Based on one forum post I read... I've tried setting my wireless channel to 11, then to 6, then to 1... with increasingly worse Speed Test results.
  • Based on another forum post I read... I tried to change my encryption from WEP to WPA2, and my wireless internet stopped working altogether.
  • Another posts suggests that the router is garbage (which I'm starting to believe) and just buy another wireless router and use it instead.

 

Is there anything I can do to get the speed up to the levels I'm paying for without buying another router?  

 

It sucks that I'm paying for a super fast plan and not getting any of the benefits of it.

 

Thanks in advance for any help you can give.

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
tns2
Community Leader
Community Leader

Definitely need WPA2.  That is in fact the default on the Version "I".  Not sure what kind of problem you hit when you switched.

Other things may also help, but not until you get WPA2 to work.

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
walt178
Specialist - Level 3

There are only two reasons I can think of for wireless to stop working when you switched from WEP to WPA2.  Your wireless code was changed.  Or if you have an older computer, it may not be WPA2 compatible.

Is your router set for Performance mode or Compatibility mode?     Performance mode will provide better speed and distance, but all of your devices must be 802.11n.  

Switching from wired to wireless means you are using your computers wireless adapter rather than the network card.  That can make a difference.  

With wireless, positioning is important.  Even if the distance is the same, changing the orientation can make a difference in wireless performance.  Router and computer.

Trying a different computer will help rule out some the potential issues.

Contrary to many postings, the MI424WR Rev. I router is not garbage.  There are many routers that are better, but that one will do the job for most users. 

 

 

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
viafax999
Community Leader
Community Leader

@WebGal wrote:

When connected via wire I run the Verizon Speed Test and get 85Mbps download 38Mbps upload speeds.

When connected via wireless (to the Actiontec MI424WR Rev. I router) I run the Verizon Speed Test and get 20.5Mbps download 19Mbps upload speeds.

 

  • I have downloaded and run the VzSpeedOptimizer100.exe program... after rebooting, Speed Test results were the same.
  • Based on one forum post I read... I've tried setting my wireless channel to 11, then to 6, then to 1... with increasingly worse Speed Test results.
  • Based on another forum post I read... I tried to change my encryption from WEP to WPA2, and my wireless internet stopped working altogether.
  • Another posts suggests that the router is garbage (which I'm starting to believe) and just buy another wireless router and use it instead.

 

Is there anything I can do to get the speed up to the levels I'm paying for without buying another router?  

 

It sucks that I'm paying for a super fast plan and not getting any of the benefits of it.

 

Thanks in advance for any help you can give.


Hopefully when you change from WEP to WPA2 to noted the predefined key that you chose and then entered that on all the wireless devices that you were trying to connect to the router from.  Failure to do that will guarantee that you will have NO connectivity.
As TNS stated, you need to also ensure that router is in performance mode.
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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
gs0b
Community Leader
Community Leader

To find out what WiFi channels are in use near you, run inSSIDer.  It's a great, free Windows based tool that will tell you about other WiFi networks in your area.  This will allow to an intelligent channel selection.

Good Luck.

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
beetlejuice2
Specialist - Level 1

@WebGal wrote:

When connected via wire I run the Verizon Speed Test and get 85Mbps download 38Mbps upload speeds.

When connected via wireless (to the Actiontec MI424WR Rev. I router) I run the Verizon Speed Test and get 20.5Mbps download 19Mbps upload speeds.

 

  • I have downloaded and run the VzSpeedOptimizer100.exe program... after rebooting, Speed Test results were the same.
  • Based on one forum post I read... I've tried setting my wireless channel to 11, then to 6, then to 1... with increasingly worse Speed Test results.
  • Based on another forum post I read... I tried to change my encryption from WEP to WPA2, and my wireless internet stopped working altogether.
  • Another posts suggests that the router is garbage (which I'm starting to believe) and just buy another wireless router and use it instead.

 

Is there anything I can do to get the speed up to the levels I'm paying for without buying another router?  

 

It sucks that I'm paying for a super fast plan and not getting any of the benefits of it.

 

Thanks in advance for any help you can give.


If you cant use wpa2 then your speeds will suffer. Take into consideration your wireless network card. Is it even capable of reaching higher speeds? Is it able to use n band? Mine wasnt and could only get as high as 25 mbps. I bought a small Belkin wireless usb dongle over a new network card since my laptop is so old and it works wonders. Even if you buy a new router and your network card cant handle the speeds its not going to fix anything.

Also, as mentioned already you'll get the best speeds from performance mode over campatibility mode, but any g band devices wont work on performance mode, only n.

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
WebGal1
Newbie

I selected WPA2 and clicked SAVE.

It hung for several minutes.

My wireless connection was no longer working.

I connected via wire and it back to the initial setting of WEP.... yes, that is what the original setting was when I went in to update it to WPA2.

...

I then tried again while connected via wire...  

I selected WPA2 and clicked SAVE.

It hung for several minutes.

I reloaded, and NONE of the security options were selected.

I tried to connect via wireless and it would not connect.

I connected the wire again and selected WEP.

Everything worrked.... slowly, like the original posts says, but it works.

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
WebGal1
Newbie

What do you mean by "wireless code"?  The password?

It did not ask me for a new passoword when connecting.

-

I'm running "Compatibility Mode(802.11b/g/n)"

 

-

I have a relatively new notebook PC (Dell), < 1 year old.

Re: positioning

The router is about 10 feet away from my chair.

It works (even slower) on the other side of my house, up a set of stairs.  Distance is not the issue here.

-

Re: garbage

Maybe I have a lemon.

Verizon has already sent me TWO set top box lemons, so I wouldn't put it past them.

-

PS. When I try to enter my router password on the login page, for each keystroke THREE dots show up, and it nevers lets me log in.  I have to type in my password in a text editor and copy and paste.

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
starrin
Contributor - Level 3

WebGal wrote in part:
PS. When I try to enter my router password on the login page, for each keystroke THREE dots show up, and it nevers lets me log in.  I have to type in my password in a text editor and copy and paste.

The dots are and additional security feature.  Just type in the password and the router will accept it - in spite of the extra dots

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Re: Wireless Internet speed is one quarter of wired... Please help me fix it.
PJL
Master - Level 3

It doesn't seem like the OP is successfully enabling WPA/WPA2 on the router.  

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