FiOS Internet

[#1]

From my PC, I cannot connect to google.com - it times out. But I can connect to all other websites.

I tried tracert from the dos command prompt and get this:

C:\Documents and Settings\me>tracert google.com

Tracing route to google.com [87.125.87.103]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.2.1
  2     2 ms     1 ms     1 ms  Wireless_Broadband_Router.home [192.168.1.1]
  3    10 ms     7 ms     7 ms  L100.NWRKNJ-VFTTP-94.verizon-gni.net [98.109.129
.1]
  4  87.125.87.103  reports: Destination net unreachable.

Trace complete.

How do I debug this?

[#2]

Forgot to mention that this happens with both Internet Explorer and Firefox

I think this problem started when I tried to delete google chrome using add/remove programs from the control panel. My guess is that something got corrupted during the uninstall - perhaps the registry.

The \windows\system32\drivers\etc\hosts file looks good.

Any help will be greatly appreciated.

[#3]

What you are seeing has nothing to do with IE or FF.  

Does the problem still exist?  Its probably a VZ routing issue on the subnet you are on.

[#4]

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oofoofoof wrote:

 ... I think this problem started when I tried to delete Google chrome using add/remove programs from the control panel. My guess is that something got corrupted during the uninstall - perhaps the registry ...

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This is a known issue with Chrome.  Several registry keys are changed when Chrome installs, but not revised following the Chrome un-install.  Use any search engine to find the keys (usually  located in [HKEY_CURRENT_USER\Software\Classes]).  I found it easiest to simply copy the affected keys from another machine that never had Chrome installed.