Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Contributor
piurra07
Posts: 1
Registered: ‎04-09-2013
0 Kudos

i want to cancel my service after just one month it sucks!!!!!!

this is bad you guys dont want to answer your customers i called and no help i tried chat and no one answer i email no response maybe here it works.... you have the worst customer service!!!!! my internet doesnt work and all you can do is put me on hold because you cant help!!!! i just pay $233 and now nothing work!!!!!!!!!!!!!! do i have to upgrade and pay extra so the sevices can work??????

Moderator
LawrenceC
Posts: 2,516
Registered: ‎03-18-2013
0 Kudos

Re: i want to cancel my service after just one month it sucks!!!!!!

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

 

Employee
Verizon_Support
Posts: 2,625
Registered: ‎04-10-2013
0 Kudos

Re: i want to cancel my service after just one month it sucks!!!!!!

piurra07,

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
 
- Joseph_VZ

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411