internet speed
mushypea
Newbie

Just upgraded to 50Mg for an extra $10 a month! The only thing that got faster was the money depating my bank! My internet speed has dropped! **bleep** service...changing to comcast...cant be worse.

0 Likes
Re: internet speed
ocean25
Specialist - Level 1

@mushypea wrote:

Just upgraded to 50Mg for an extra $10 a month! The only thing that got faster was the money depating my bank! My internet speed has dropped! **bleep** service...changing to comcast...cant be worse.


   Are you sure they made the change on their end...sometimes it takes a few days.

0 Likes
Re: internet speed
smith6612
Community Leader
Community Leader

Are you using Wi-FI? Have you rebooted the ONT? How about having a rep check your profile?

0 Likes
Re: internet speed
SolutionPlease

I've a similar problem. The speed won't go over 27 mps when i try connection through the wifi router and i'm sitting right next to it. I get the same speed in the next room so not sure if interference is a problem. Converting to WPA2 didn't help either.

Another thing i noticed is the 'green connectivity' bars on my laptop go amber once in a while. At that point my remote desktop connection disconnects and i've to redo the remote desktop connection all over. Its a painfull process to reconnect.

It would be great if someone could tell us what we need to do to get 50 bps

0 Likes
Re: internet speed
dslr595148
Community Leader
Community Leader
0 Likes
Re: internet speed
SolutionPlease

Thanks for the reply!

I read through the post. Here is the summary of what i need to do

1] Run on WPA2

2] Use routers rev F and above.

I completed step 1.

I see that my wireless router is Rev E. Why did Verizon give be a Rev E when i asked for 50mbps and the installation happened a month back?

Is this some evil plan to get all new customers to upgrade? 🙂

Please let me know what my options are.

thanks

My service plan says Verizon FiOS QuantumSM 50/25 Mbps Internet.



0 Likes
Re: internet speed
SolutionPlease

I just spoke to a tech rep on the phone. He claimed that hardware encryption plays no role in boosting speed.

He was ready to ship me another Rev E router just in case the new one worked.

Is it that the phone reps don't get/want to read forum posts?

0 Likes
Re: internet speed
tns2
Community Leader
Community Leader

WPA2 is done in the most modern hardware, while WEP is often emulated in software.  YES IT EFFECTS speed.  With later version supporting Wireless N full speed is only supported with WPA2.

0 Likes
Re: internet speed
mgleems
Newbie

had50mgbsbutonlytestedat18nowupgradedto75forevenmoremoneytestingat18/9

0 Likes
Re: internet speed
mgleems
Newbie

keepupgradingandpayingverizonmoremoneyandnetspeedkeepsdroppingwhatup

0 Likes