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02-19-2012 07:10 PM
I haven't had internet since earlier today. The router seems to be working properly. My laptop and other devices connect to it but have no internet. On the router the internet light is not lit.
02-19-2012 08:53 PM
If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair. Here is the link: http://www.verizon.com/repair
You can also find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp
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