online bill pay isnt working
nlr1029
Newbie

i have tried in vain to pay my verizon bill online for the past two weeks and the page will not load i have always paid this way in the past and now it doesnt work

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Re: online bill pay isnt working
ElizabethS
Moderator Emeritus

Have you cleared your cache and tried a different browser?

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Re: online bill pay isnt working
jfichaud
Newbie

I have had the same issue for several months. The E center keeps telling me they are working on it but it has been over 2 billing cycles and I still cant view my bill. What can I do to get someone to actually look into this.

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Re: online bill pay isnt working
ElizabethS
Moderator Emeritus

Hello jfichaud

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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