Verizon no longer allows password, password1, verizon or verizon1 and quite a few other simple combos for passwords, they sent out an email half a year to a year ago about it. there was a big hacker symposium where they were breaking into fios routers that used that as a password. so to increase security they changed it to the serial number of your router.
Yes it's normal for several characters to type out when you type a single character.
And in case you need any help with port forwarding you can use either of these two links.
- How to enable BASIC Port Forwarding on the MI424WR Verizon FiOS Router
- How to Configure Advanced Port Forwarding on the MI424WR Verizon FiOS Router
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they should be all 0's (number) not o's
And it should all be capital just like it shows on your router. I hope that works for you. If you can't get into the router after that, then I would try a few other common passwords that you may use or have used in the past, but ultimately you may have to factory reset it. 
The westells are a little different then the actiontec's, so maybe even try to do the MAC address instead of the serial number, but outside of that, I wouldn't know what else to do other than fact reset.
