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rszczepanski
Posts: 3
Registered: ‎12-19-2009
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Disney Family Movies....What Channel ?

I'm paying 5.99 a month in my bundle for Disney Family Movies , Does anyone know exactly what Channel that is ? I get 2 Disney Channels,,,780 and 781.. Are those what I'm paying for ? Or is it some other kind of channel like on demand or something ?

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Justin
Posts: 4,696
Registered: ‎08-05-2008
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Re: Disney Family Movies....What Channel ?

[ Edited ]

 


rszczepanski wrote:

I'm paying 5.99 a month in my bundle for Disney Family Movies , Does anyone know exactly what Channel that is ? I get 2 Disney Channels,,,780 and 781.. Are those what I'm paying for ? Or is it some other kind of channel like on demand or something ?


You will find that under VOD:

 

VOD ==> Browse All ==> Premium Subscriptions ==> Disney Family Movies

 

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Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.7C, Build 09.83
Keller, TX 76248

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rszczepanski
Posts: 3
Registered: ‎12-19-2009
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Re: Disney Family Movies....What Channel ?

Thanks Justin....I'll look there !! I tried the automated verizon assistant and couldn't find anything about it. I wish the verizon central could be a little more user-friendly ! It kept giving me a list of my subscribed channels..but the Disney Family Movies is not in that list ! Again, Thanks for your help !

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rszczepanski
Posts: 3
Registered: ‎12-19-2009
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Re: Disney Family Movies....What Channel ?

Yep...You were right on Justin !  I appeciate your reply !  Thanks Much !!

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Oakinski
Posts: 1
Registered: ‎04-16-2010
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Re: Disney Family Movies....What Channel ?

I truly agree . . . I have been searching for the exact same thing (the channel number for Disney Family Channel), for the

last 2 weeks. I've asked customer service to assist and they tell me just to download the channel schedule.

 

Verizon you need to step-up the customer service.

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jckinswo
Posts: 1
Registered: ‎11-18-2010
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Re: Disney Family Movies....What Channel ?

At last.  I've been trying to find this on and off for 3 months since I changed plans and added this on.  There is absolutely no help on the site, just that DFM is available.  The best I ever got from calling in was "It's on Channel 900 (Video on Demand)".  That at least got me closer but none of the "obvious" choices led me to the service and each time I'd run out of time and patience and forget about it until my daughter would remind me.  Wouldn't you think, I know it's very hard Verizon, but wouldn't you think that a two or three line description of how to get to the service when you sign up or on a FAQ or a hundred other possibilities is in order when a service is buried as deep as this one is!!!!  As a customer, it's infuriating, it is absolutely unnecessary and so easy to solve.  For the last three months, DFM hasn't stood for Disney Family Movies but Verizon's Dumb Fn Morons.

 

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