Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
drdenny
Posts: 2
Registered: ‎08-02-2012
0 Kudos

FIOS On demand

How long after a program airs will it be until it is available on FIOS On Demand?

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: FIOS On demand

Most shows take up to 24 hours to show on the On Demand. Since posting this are you now able to see your show? Please post back if not that way we can assist anyway we can.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor
Jmackey
Posts: 2
Registered: ‎08-05-2012
0 Kudos

Re: FIOS On demand

I am a huge fan of USA shows and it regularly can take up to a week to post shows..they still haven't posted Thursdays burn notice.  Do you know why?  It's really frustrating.  My parents have Comcast and it's almost always available for them the next day.

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: FIOS On demand

I am sorry to hear that it hasn't been loaded. We would need some more information to look further into it. I have put your post into the private support board. Please refer all correspondences there.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor
jeep274
Posts: 1
Registered: ‎08-06-2012
0 Kudos

Re: FIOS On demand

Same here.  Just switched to verizon last week and am very disappointed in the On Demand.  Comcast always had shows up within 24 hours of airing and often in 12 hours.

 

None of the USA network shows have been updated that aired this past week.

Contributor
drdenny
Posts: 2
Registered: ‎08-02-2012
0 Kudos

Re: FIOS On demand

I have not been able to get any on-demand shows that were broadcast since July 29th on USA, TNT, TBS, or A&E. I still cannot get them.

Contributor
Jmackey
Posts: 2
Registered: ‎08-05-2012
0 Kudos

Re: FIOS On demand

I just checked all my private messages, and there was nothing.  Plus, it looks like I'm not the only one who's interested in this issue. The episodes I'm looking for are Burn Notice #607 which aired on 8/2 on USA and Covert Affairs #304 which aired on 7/31.  I'm really getting frustrated :smileysad:

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: FIOS On demand

The link to your private support case would have been sent to the email you used to sign up for the forums. You can also go to your cases by clicking on your name then going to the section saying "My Support Cases" and click on the link for your case.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor
NetJohn
Posts: 1
Registered: ‎12-02-2012
0 Kudos

Re: FIOS On demand

Still a problem, I see.  The November 29 (3 days ago) airings of Big Bang Theory and Elementary (both on CBS) are not showing up either HD or SD.  As big as these shows are, I figured someone else would have complained by now.

 

J

 

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings