Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Contributor
Jay3000
Posts: 1
Registered: ‎05-13-2013
0 Kudos

HBO GO Log In

OK does anyone know what is going on with HBO GO? Is it the app is it verizon? When I try to log in you cant type anything in when you choose fios. I have seen other threads but all those people can actually type something in. Its not letting me type anything in the fields. It does the same thing with Cinemax. I know its something with Verizon or HBO because all the other providers I can type something in to try it. I know other people that are having the same issue. Does anyone know whats going on!? Please help!!

Contributor
jacksonb967
Posts: 8
Registered: ‎04-30-2010
0 Kudos

Re: HBO GO Log In

I'm having the same problem and it seems that no one from Verizon is monitoring the chat or trying to offer online assist- it  is extremely frustrating to pay for something that is not being provided....

 

Contributor
jayjr
Posts: 1
Registered: ‎06-21-2013
0 Kudos

Re: HBO GO Log In

Over the past couple of weeks, HBOGO will often show me not logged in. When I attempt to log in, I receive the response that I am not subscribed to HBO even though my account shows my subscription. This has happened unite often.
Silver Contributor I
thewebcobbler
Posts: 659
Registered: ‎12-10-2010
0 Kudos

Re: HBO GO Log In

[ Edited ]

I have posts in the tech Assistant forum

 

 

This has been happening to me as well. Mpre in the past 2 weeks than Ever before.

 

HBO GO is out again. It worked for me for literally One day. Now it says that I need to subscribe to HBO . Same thing for Cinemax.

At least WatchESPN is not affected this time. Knock on Wood

Now idk if it is VZ's problem or HBO anymore.

I just want it to work, and not to reactive my devices every time I log in, etc

Any one else still having this problem?

 

 

 

 

Update: after waiting on hold 55 mins, the VZ tech did confirm that the HBO Authentication Servers were down. (again).

It is just about the waiting game now.

 

Contributor
m_staley
Posts: 1
Registered: ‎07-15-2013
0 Kudos

Re: HBO GO Log In

I am having the same problem.  The HBO Go app on my iPad says i need a Fios TV HBO subscription, which I already have.  Have been trying the online chat support, but no one is responding to questions there.  

 

 

Contributor
kfrencher
Posts: 1
Registered: ‎07-15-2013
0 Kudos

Re: HBO GO Log In

Same problem here.  HBO GO is great when it works.  I hate that you have to access it through your Verizon account.  If they want to make all their users go through a TV provider the least they can do is make sure it works.

Contributor
Kushtaka
Posts: 2
Registered: ‎07-15-2013
0 Kudos

Re: HBO GO Log In

Same issues here, can't log-in to HBOGO even though I've confirmed that I have HBO when I log in to Verizon. Sick and tired of seeing this red garbage.

Copper Contributor
mitch053
Posts: 12
Registered: ‎11-03-2010
0 Kudos

Re: HBO GO Log In

Was this ever resolved for anyone? I have similar problem but HBO go crashes after displaying Verizon FiOS login screen. Crashes before I can enter my password. Max go does the same thing. It has worked in the past. It works fine from my computer.
 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411