I'm getting the same exact error (6/24/2011 - 9:45PM). I've called into customer support and I keep getting disconnected no matter how I get into the system, whether it's through the quick code line or through 1-800-VERIZON.
There appears to be an outage related to the storm passing thru. I did a check online regarding it and it stated there was an outage in my area and would be fixed around 06/15 - 1700 hrs.
No Storms in Fort Worth Texas, and our FIOS is working for everything else... Credits and VOD are the only culprits. I hope this is not some new pricing model Verizon plans to roll out. And I would hope there would be another line of communication to get answers than refreshing a message board.
Also getting this message. Is this a localized thing? I mean, not to pry, but where is everybody else who getting this message? (All these posts are from tonight, it seems?) I'm in the Greater Boston area. Is this just a regional thing, or is it all over?
I'm having the same problems, I'm in Maryland and we are not having a storm here. What in the world is going on, it seems like it's out throughout the entire country.
