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Copper Contributor
dogbrain
Posts: 18
Registered: ‎04-01-2012
0 Kudos

Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

 
Contributor
ArtL
Posts: 4
Registered: ‎05-14-2012
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

Yes.  The on-line guide has been messed up for several days.  It is now a real pain, since there are no listings from tonight onward.

 

Listings on the stb are still OK, so will have to rely on those till on-line guide is fixed.

Copper Contributor
dogbrain
Posts: 18
Registered: ‎04-01-2012
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

Thanks ArtL,

dogbrain

Copper Contributor
oldguy69
Posts: 33
Registered: ‎05-07-2012
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

Same thing here.  It's been this way all day.  Glitches happen, but it's suprising it would take this long to fix.

 

For whatever it's worth, the iPhone/iPad Verizon mobile app is still showing programming for the normal future time frame.

Contributor
Sparkman123
Posts: 8
Registered: ‎05-11-2012
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

Yes, So much for being able to record my shows from work!

 

I guess I better not wait till the last minute to set the DVR!!!!

Contributor
talkinaway
Posts: 1
Registered: ‎05-14-2012
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

I've got this problem too.  Literally am getting off after 1 hour and 45 minutes online with verizon's online support.  No help.  1-800-VERIZON wasn't much help either.  @VerizonSupport on twitter isn't doing anything.  Maybe someone here can give me real answers as to what caused this problem, and when it's going to be fixed?

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

Sorry for the troubles. We have updated the listings and should be working fine now. Please let us know if it is not.

Anthony_VZ

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Contributor
mjstiller1
Posts: 1
Registered: ‎05-18-2012
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

As of 5:00 this morning, the media guide did not have any program information listed.

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?


mjstiller1 wrote:

As of 5:00 this morning, the media guide did not have any program information listed.



Everyone else was referring to the guide on the Verizon website. You are referring to the guide on the box. To fix this, please reboot your router and the boxes.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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