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lmm
Contributor
lmm
Posts: 5
Registered: ‎01-02-2012
0 Kudos

What is the Fully Loaded Entertainment Pack?

Something called Fully Loaded Entertainment Pack has been added to my account (and I'm being charged for it).  I know I didn't add this and I have no idea what it is.  Can anyone tell me what this is?

Thanks

Platinum Contributor I
prisaz
Posts: 6,813
Registered: ‎08-23-2008
0 Kudos

Re: What is the Fully Loaded Entertainment Pack?

All premium channels available. If you do not have parental controls set on your STBs and DVRs, along with purchase controls, someone could have added this via any remote in the house. I know at one time they could tell you what box placed the order, but I am not sure now.

 

http://www22.verizon.com/home/fiostv/#premiumchannels

 

Fully Loaded
Entertainment Pack

Access to every premium channel.
115+ channels (26 HD)

$39.99/month

lmm
Contributor
lmm
Posts: 5
Registered: ‎01-02-2012
0 Kudos

Re: What is the Fully Loaded Entertainment Pack?

Thanks for the information.  Maybe the dog sat on the remote because according to the bill it was added when we were out of town for Thanksgiving.

Contributor
muchy
Posts: 1
Registered: ‎12-02-2011
0 Kudos

Re: What is the Fully Loaded Entertainment Pack?

Just noticed it on my bill, and called Verizon.  It's for movie channels, etc. I didn't order it, and I'm certain no one else in my household did.  They are going to remove it.

 

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