Why is WGN America coming in so badly?
RoughdraftDC
Newbie

We're trying to watch Manhattan and it's all pixelated and botched up.  What's the deal?

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Re: Why is WGN America coming in so badly?
Verizon_Support
Customer Service Rep

Sounds like a bad signal to the set top box. Are your other set top box locations also having this issue? If no, try reseating the coax connection on the back of the affected box at both ends to verify a strong signal to the box, then give it a power cycle by unplugging its power for about 10s. 

-Art

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