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Contributor
itzy
Posts: 5
Registered: ‎03-11-2011
0 Kudos

nba league cancelation

I was following a thread about someone's 2 year old who accidentally ordered the NBA League program. I was ready to respond to the thread but was shocked to find that the Reply button has been disabled. There seemed to be a pattern emerging. I do not have a toddler and also found this subscription on my bill and did not authorize this order. It was also suggested to me to add a parental control. None of these are acceptable responses to an obvious flaw in this particular system. I am not happy and now suspicious that the reply button on the thread has been disabled. What gives?

Moderator
ElizabethS
Posts: 2,425
Registered: ‎04-29-2009

Re: nba league cancelation

If you would please supply the url or exact title of the thread, I can look into that for you.

Contributor
itzy
Posts: 5
Registered: ‎03-11-2011
0 Kudos
Contributor
itzy
Posts: 5
Registered: ‎03-11-2011
0 Kudos

Re: nba league cancelation

Contributor
itzy
Posts: 5
Registered: ‎03-11-2011
0 Kudos

Re: nba league cancelation

Moderator
ElizabethS
Posts: 2,425
Registered: ‎04-29-2009
0 Kudos

Re: nba league cancelation

Hello itzy

 

Threads are only locked when the question has received an answer(s) to their issue and there is no further discussion that could contribute to a resolution.

 

Currently, a purchase PIN is the only solution to preventing such incidents. If you wish to discuss it with billing, you can reach them through one of the contacts on this page:


http://www.verizon.com/contactus

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