Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Reply
Contributor
Posts: 1
Registered: ‎07-25-2010
0 Kudos

Beep sound coming from FIOS Box.

Every 15 minutes, I hear beep sound coming from my Fios Box. What is wrong?

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009
0 Kudos

Re: Beep sound coming from FIOS Box.

if it's the battery back up in your garage or basement, then it's probably time to replace the battery.  that normally is an alarm that the battery needs to be replaced.   in your TOS when you activate your fios it describes that verizon will take care of the battery for 1 year, and after 1 year you are responsible to replace it. 

 

battery mart on the internet is the cheapest place I have found to replace it.  16 bux plus shipping.

 

 

http://www.batterymart.com/p-12v-7ah-sealed-lead-acid-battery.html

 

http://www.batterymart.com/p-12v-7ah-sealed-lead-acid-battery-f2.html

 

 

I don't know if it's an F1 connector or an F2 connector, so on the website they give you a little guide, and you can look at your battery and see which one it has. 

 

if you installed within a year, then call verizon and they should send you a new one at no cost. 

 

there is also an alarm silence button, but I am not sure how long it makes it a silent alarm for.  maybe a couple hours, maybe a couple days, someone else on here might be able to answer that. 

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009
0 Kudos

Re: Beep sound coming from FIOS Box.

you can also pick them up locally at home improvement stores.  radio shack had them the cheapest when I checked last at 35 bux but you don't have to pay for shipping and handling and you get it right away.  so    whichever works best for you.

 

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411