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IT WORKED!!! Thx for the directions!
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Auto Correct worked for my STB. Any idea how to fix the cable card in my Windows Media Center?
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verizon.com/repair isn't working.
Inhome doesn't list the cable card.
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Solution from the STB
Press Menu >> Customer Support >> In Home Agent >> STB/DVR Auto Correct
Select all STBs by pressing 1 or select the STB/DVR having the issue and then press Right Arrow button for NEXT then Right Arrow button again to start process.
****it will take up to 8 or so minutes to resolve and it will say "Loading" for some time - the circle icon will not spin
*** if you get an error when accessing STB/DVR Auto Correct - EXIT to live TV and repeat process above
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THnaks for the tips. I tried but it's not working for me. BTW, we are in mechanicsburg, PA . the problem statred from around 9:30 PM yesterday 3/23/12. I saw verizon posted the ETA for tomorrow. This is a bad outage.
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Second and Third attempts at your solution didn't work. Just started up the Fourth attempt. I find it amazing that Verizon expects people to manually fix a Software problem they introduced (and seem reluctant to admit). I won't hold my breath waiting for a billing adjustment.
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Performing the aufofix thing seems to have fixed the problem for me. Thanks for the advice. 🙂
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If AutoCorrect doesn't detect your CableCARD, you basically have to contact tech support for them to do something from the office.