Channels Pixelated and then Unavailable or is Verizon the New Comcast...?
Goroad1
Newbie

Since we had the Devcecho storm 6-8 weeks ago here in Montgomery County, MD our Fios TV has been horrible, the HD and SD channels will start pixlating then dropping out and then you get the Channel Unavailable. We've talked to several Techs and tried some pretty silly things like "discharging the static" but one did admit it's probably the ONT and lots of folks in our area have the same issues since the storm. How can we get and actual Tech to come out and fix our problems, were tired of the runaround on the phone and website?

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Re: Channels Pixelated and then Unavailable or is Verizon the New Comcast...?
TonyaD_VZ
Contributor - Level 3

We sent you a message on our private support board to assist you  and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you. 

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