Once or twice a week, with two different FiOS boxes (one a standard box and one a DVR), Closed Captions turns itself on. You then have to use the remote control and press the "Options" button and navigate the menus to turn it off.
Is there a button on the remote that will turn Closed Captions on that is possibly being pushed by mistake? I tried pressing every button on the remote and none turn on Closed Captions. The only way I can turn it on is to navigate through the menus (so I know it is not being set accidentally; we never use that "Options" button and never navigate that "Options" menu unless this problem forces us to).
Why is Closed Captions turning itself on and how can this be prevented?
Thanks to anyone who can help me out.
