DVR Technical Issues
oldnavybill
Newbie

I've found two technical issues with the HD-DVR.

1)  If you click "INFO" while watching an On Demand selection, it will give you an info bar.  Pressing info again (as you do when watching TV), will cause the DVR to Reboot and your On Demand selection will not appear in the "Recently Viewed", leaving you no choice but to re=order and fast forward to find your place.

2)  If you are recording a selection and also viewing that selection on the recorder and then a second selection starts recording, the current program will skip to "live" and you will be unable to view the material you previously recorded.

On a personal note, has anyone found a less helpful technical support system than that employed by Verizon?  The auto response is useless and the time required to speak to a representative is unbelievable!

Old Bill

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