On and off for about 3 months now we've been getting occasional DVR lockups when we try to play back a recording. Locked up so that only yanking the power plug gets it working again (and then chances are the recording will playback fine).
When I called tech support about that (and another problem where we'd get Channel Unavailable errors on intermittent HD channels in the 622-680 range) they sent me a new DVR - but it was a 6xxx series and I didn't want to downgrade my 7xxx to that.
When I plugged my original DVR back in the missing channels were back, but we still have the intermittent playback problems.
On a good note though, when I was out of town last week and the Channel Unavailable errors popped up again, and then when I told my wife to reboot it and it would not reboot, she called Verizon and they had a tech out within 6 hours (same day) and he replaced all of the hardware in the basement.
Dear SteveLogan,
I'm glad the technician was able to fix all of your issues. If you have any questions, issues or concerns in the future; please feel free to contact us. Thanks
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