Deleted DVR Recordings Still Show in My Recording List
winstoda
Newbie
I have an issue with my 2 Cisco DVRs. Both have external esata drives connected. Multiple recordings that have been deleted still show up in my list of recorded programs. When I choose them to try to play or delete I get a message that they have been deleted by the user, to see an updated list of recordings exit this screen and relaunch it. But exiting and coming back in has no effect. The deleted shows remain. It's driving me nuts. How can I remove these from my list of recordings? I've tried removing the esata drive. Doesn't help.
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Re: Deleted DVR Recordings Still Show in My Recording List
abcdefg1233
Newbie

Ever get a solution??? I have had this problem for a while and the tech support sux!!

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Re: Deleted DVR Recordings Still Show in My Recording List
BuildIT1
Newbie
Hi, please let me know anything you have been told about this problem. I have five Cisco DVRs and two have external drives. I have this message (program was deleted....) by the dozen.
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Re: Deleted DVR Recordings Still Show in My Recording List
rucknrun
Enthusiast - Level 1

I have the same problem.  Disconnectiong and runing the fix doesn't help.  My Recordings list is filling up with deleted shows.

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Re: Deleted DVR Recordings Still Show in My Recording List
lacticacidtrip
Specialist - Level 1

Hi rucknrun,

To be clear, you are saying that you ejected the eSATA drive, disconnected the eSATA drive, ran an auto-correct, attempted to delete the errant program listings, reconnected the eSATA drive, and the errant program listings still could not be erased?

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Re: Deleted DVR Recordings Still Show in My Recording List
BuildIT1
Newbie
Hi, please tell me if you have received ANY help on this problem - something that actually corrects the problem.

It has been going on in our home for months, and I did everything noted (multiple times). However not only are there still MANY recordings with this message, but new deletes get the message every day.

It is so bad on two of our DVR's that close to half of the recordings in the lists are not there and present this message.

I even tried deleting through FiOS Mobile, but most of the time that does not connect or connects and only performs a few selected commands (I.e.: will list Scheduled Recordings, but not existing Recordings).

Any help with this (one of many) frustrating FiOS TV problems would be appreciated.
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Re: Deleted DVR Recordings Still Show in My Recording List
lacticacidtrip
Specialist - Level 1

I just added an Idea post regarding this issue. If you are having this problem or know someone who is, please go here and vote.

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Re: Deleted DVR Recordings Still Show in My Recording List
bwh1
Contributor - Level 1

Did anyone ever get a solution?  I have been having a similar problem since Jan 13.  Everything I have deleted since that date shows back up whenever the box reboots.   If I have done a basic delete of the program, the recording seems to come back playable and takes up capacity.  I started deleting from the program list and then going into the deleted show history and doing a "delete from DVR".  This seems to delete the actual recording so that it is no longer playable and doesn't use capacity but the title shows back up in the recording list if the box reboots.  This only effects the DVR, not the eSata drive.  Shows recorded on eSata  delete fine and stay deleted, but the recording list for the main DVR keeps reverting back to what it looked like Jan 13.  Thanks!

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