Go to Email, News, & TV to manage your email, view your favorite TV shows, search the web, stay up to date with current news and more.
|This is the last time your account was accessed.|
Whether you qualify for our FiOS or Standard services, you will enjoy fast Internet,
an impressive lineup of HD channels and reliable phone service. Learn more.
Shop for the products you want, explore options and get the best offer available
when you order service online. Shop & Compare.
Manage your My Verizon account and series quickly and easily, all online.
03-11-2011 02:26 PM
I prefer the clock/channel display on the 7232 stay dark when the STB is off. I have it set to behave that way in settings. However, the morning after I've enter the setting the display is on even though the STB is off.
Is anyone else seeing this same behavior? Anyone have a solution?
03-13-2011 07:53 AM
03-13-2011 11:14 AM
How can I retract my "Solved" check then?
To change the marked solution, you can go to Options on the upper right of the post you marked as a solution. Then, under Options, choose Unmark as Accepted Solution.
Let me know if you need any assistance.
03-14-2011 06:33 AM
We are still researching this for you. The explanation given is one of the processes that can cause the settings to go back to default. We perform EAS testing periodically and software used for testing may reset your customized settings. We would like to have more information . For example.. How long have you had the 7232? How many times has this happened? If it is intermittent, how long of a period before the setting goes back to default? We appreciate your help in this matter. Thanks Tonyad
03-14-2011 07:15 AM
I understand the need for more specific information and the difficulty troublshooting a problem you can't see yourself or reproduce. Unfortunately, I can't be much more help.
I'm sure I saw the behavior I described in the original post twice. It may have happened a few more times before I noticed it. When I did notice it I reset the option to have the display stay on and then back to off. I haven't seen the display on when it shouldn't be in several days now.
I got the 7232 around 2/17 2/18.
Sorry I can't be more help and I will post back should the display ever be on again when it shouldn't.
Account & Services