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jwb
Contributor
jwb
Posts: 1
Registered: ‎11-05-2011
0 Kudos

FIOS DVR External Hard Drive

I have attached an esata external hard dirve to my motorola FIOS DVR.  I have connected an external esata hard drive, connect the computer and downloaded new software.  The dvr says it has updated and that the esata port is available for external hard drive usage.

How can I dtermine that the DVR "sees" the new external hard drive?

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: FIOS DVR External Hard Drive

Sorry to hear about the troubles you are having with the e-sata drive. When the drive gets plugged into a computer first, it will format it to a computer file format. This not allow the drive to work in the DVR. Please format the drive while plugged into the DVR you are going to be using. There is a format option in the DVR menu for the external drive. If you are still having troubles after doing this, please send me a private message.

Anthony_VZ

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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Copper Contributor
Stolog
Posts: 11
Registered: ‎11-07-2011
0 Kudos

Re: FIOS DVR External Hard Drive

Has anyone had any luck in using a generic e-sata drive?  I recently upgraded to the new motorola DVR (QIP7237-P2) and pluged in an e-sata drive I had. I went through the process of adding the drive and the STB saw it was there but I don't think its using it.

Storage space is the same and I never saw the drive format on the STB and there is not an option to format or eject in the DVR menu.

Thanks.

Contributor
AndrewVanSant
Posts: 2
Registered: ‎11-07-2011
0 Kudos

Re: FIOS DVR External Hard Drive

I purchased a Western Digital DVR expander that is supposed to be compatible with my Verizon-provided Motorola DVR.  However the WD-provided cable has eSata connectors on both ends and the DVR has only a USB connection.  Western Digital says they do not have a cable that will work.  So, should I send the DVR expander back or get another cable?  If another cable, what should I get?

Contributor
AndrewVanSant
Posts: 2
Registered: ‎11-07-2011
0 Kudos

Re: FIOS DVR External Hard Drive

I discovered the solution to my problem.  The eSATA port is hidden beneath the power plug on the rear of the DVR and I didn't see it when I first tried to connect the expander.  My expander is now connected with the eSATA cable and is working fine.  First thing I recorded was NFL replay of Green Bay's win over San Diego.  Go Green Bay!!  If Big Ben and Pittsburgh get it together we can have a Super Bowl rematch.

Gold Contributor I
lasagna
Posts: 1,788
Registered: ‎05-27-2010
Plan: Prime HD 50/25
Location: South Central, PA
0 Kudos

Re: FIOS DVR External Hard Drive

I am using a Fantom GreenDrive 2TB eSATA drive for my external storage.  No problems.  It would appear that just about any eSATA drive as long as it  supports the up to 1500 Mbit/s eSATA interface spec will work.

GSP
Contributor
GSP
Posts: 3
Registered: ‎11-10-2011
0 Kudos

Re: FIOS DVR External Hard Drive

Does anyone know if 3TB drives work?  I see 2TB drives seem to be OK.

Copper Contributor
idburns
Posts: 25
Registered: ‎01-24-2009
Location: Gainesville, VA
0 Kudos

Re: FIOS DVR External Hard Drive

[ Edited ]
Oops, Andrew figured it out. :smileyvery-happy:
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Contributor
mxfxdlg
Posts: 2
Registered: ‎12-05-2011
0 Kudos

Re: FIOS DVR External Hard Drive

I have a Samsung tv that has media player capabilities. I bought a 2TB USB drive and loaded all of my movie files ( AVI and MP4 file types) and it operates as a DVR playback system.

My question is, can I plug this same drive into my FIOS DVR set top box and access my movies through my FIOS DVR system now?

 

Gold Contributor III
Keyboards
Posts: 2,303
Registered: ‎08-05-2008
Plan: Extreme HD DV /50/25
Location: SE Pennsylvania
0 Kudos

Re: FIOS DVR External Hard Drive


mxfxdlg wrote:
My question is, can I plug this same drive into my FIOS DVR set top box and access my movies through my FIOS DVR system now?

 


The simple answer is no.  The external drive and the DVR are "married" and the drive encrypted to prevent piracy (thank the MPAA).  If you plug the drive into the DVR the first thing that will happen is that the DVR will ask if you want the drive formatted.  If you say yes you will lose everything on the drive.  Saying no will leave the drive unattached.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
 

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