I have a fios box - motorola QIP2500-3 - and the display says "Err4". I tried turning it off and on as well as unplugging it but the error wont go away. What is this error and how do I fix it?
Thanks!
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Boot_Error_Codes
| Eb 04 | Flash programming failed | After software object download complete and FP is displayed | Contact headend operator |
That is an eb code, yours is an err code, which is probably just an updated boot error code, in either case it may not be one you can recover by yourself. you can try to verify that you don't have anything obstructing the flow of data communications between that box and the fios network, meaning re-tighten the coax cables and verify that you're getting a signal in that room (maybe bring a working box over to make sure that room isn't dead) other than that though, if you verify that you're getting good coax communication then you may be ready for a new cable box.
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