Dear all,
I have used the Netflix app on my Samsung BD-C5500 without a problem for almost a year, and want to use Huluplus. It starts, allows me to choose a trial video, but then tells me that 'we're sorry, but there was an issue while playing this video. Please check your connection and try again.'
I have:
- updated my Verizon FiOS router firmware (Actiontec mi424-wr version G);
- updated my Samsung software
- tried to make sure that all the HTTP and HTTPS ports are open on my router.
- put the firewall security settings to minimum on my router
- made the Samsung ip-address a DMZ host
all without success.
Perhaps also relevant: though Netflix works, when I test the internet connection (under settings>Network Settings>Test), the first three options are fine, (Mac address, IP address, gateway Ping), but the internet service test always states that 'the HTTP port is .disabled - pleaes check if the HTTp port is blocked by something like the internal firewall program'. (When upgrading the software, I also had to do it using a USB pen, not the connection for this reason.) This is why I have played with the router settings so much. But, so far, all for nothing.
Can anyone perhaps help me? I do not care about upgrading the software, etc, - just about getting Huluplus to work
Many thanks in advance,
John
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