Fios Quantum
Vinnydeedog
Newbie
Where do I begin. My experience with this upgrade has been anything but rewarding so far. First my boxes didn't come until a week later then promised, and when I finally did receive the package the power cords were missing from the boxes. Now that I am ready to connect the new boxes I find out that verizon failed to send me an instruction booklet on how to connect and operate my new quantum boxes. So I come online to gripe and try to find instructions online to operate these boxes, well at least I vented and hopefully fios will take their customers seriously instead of the mighty dollar. If anyone knows where I can find instructions about operating the quantum boxes please let me know thanks
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Re: Fios Quantum
CRobGauth
Community Leader
Community Leader

Installation should be done in the following order:

1) Disconnect all equipment (all STBs and routers).

2) Connect new router (if you are sent one). Otherwise, reconnect old one.

3) Connect VMS first. Let it download and come up.

4) Connect other IPCs.

5) If you happen to have a digital adapter, go ahead and connect it.

Otherwise, operation of the STBs is basically the same as before.

I don't believe that Verizon provides any type of manual.

Are you looking for something in particular?

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Re: Fios Quantum
Vinnydeedog
Newbie
yes, well how do I pause TV on one TV then resume watching it on another.
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Re: Fios Quantum
SinCara
Specialist - Level 2

@Vinnydeedog wrote:
yes, well how do I pause TV on one TV then resume watching it on another.

Pause the tv then tune the other tv to the channel that you paused. It should play for a split second then pause. From there you can hit play. Just make sure the 2nd tv isnt already tuned to the channel when you pause the 1st tv otherwise it wont work as far as I know.

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