- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The full instructions for your remote are are below (provided that you have our standard remote that has only two buttons at the top for TV and STB)
http://www22.verizon.com/cs/groups/public/documents/onecmsresource/p265usermanualmarch_e48a.pdf
You want to follow the directions for key fix. That tells you to press and hold the OK button and the asterisk button ( * ) . Then let them both go. Press and hold the mute button until it mutes your television. When it mutes it, quickly let go. Press OK button to save it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The full instructions for your remote are are below (provided that you have our standard remote that has only two buttons at the top for TV and STB)
http://www22.verizon.com/cs/groups/public/documents/onecmsresource/p265usermanualmarch_e48a.pdf
You want to follow the directions for key fix. That tells you to press and hold the OK button and the asterisk button ( * ) . Then let them both go. Press and hold the mute button until it mutes your television. When it mutes it, quickly let go. Press OK button to save it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had the exact same issue and your advice worked perfectly for me. Thank you!