Fios remote won't mute new vizio tv
Autobell
Enthusiast - Level 2
Remote changes channels and volume after entering 424code on fios remote but mute does not stay on tried other options in remote instruction sheet . Has anyone had this problem and a fix?
1 Solution

Correct answers
Re: Fios remote won't mute new vizio tv
Anthony_VZ
Master - Level 3

The full instructions for your remote are are below (provided that you have our standard remote that has only two buttons at the top for TV and STB)

http://www22.verizon.com/cs/groups/public/documents/onecmsresource/p265usermanualmarch_e48a.pdf

You want to follow the directions for key fix. That tells you to press and hold the OK button and the asterisk button ( * ) . Then let them both go. Press and hold the mute button until it mutes your television. When it mutes it, quickly let go. Press OK button to save it.

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Re: Fios remote won't mute new vizio tv
Anthony_VZ
Master - Level 3

The full instructions for your remote are are below (provided that you have our standard remote that has only two buttons at the top for TV and STB)

http://www22.verizon.com/cs/groups/public/documents/onecmsresource/p265usermanualmarch_e48a.pdf

You want to follow the directions for key fix. That tells you to press and hold the OK button and the asterisk button ( * ) . Then let them both go. Press and hold the mute button until it mutes your television. When it mutes it, quickly let go. Press OK button to save it.

Re: Fios remote won't mute new vizio tv
Merritt1
Enthusiast - Level 1

I had the exact same issue and your advice worked perfectly for me. Thank you!

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