Fios with Denon Receiver
cep
Newbie

I just added a Denon 2310 Receiver to my set up.  The unit is supposed to have a HDMI pass thru on stand by. The video passes through, but the audio doesn't.  I went through the instructions and set the receiver to TV for sound and turned on the HDMI control.  When I put the Denon in stand by the picture and sound go off, a few seconds later the picture and sound on the TV come on for a second or two. The picture and sound go off again, a few seconds later the picture comes on, but no sound.  I swapped out the Denon with another to see if it was the receiver. I swapped out the HDMI cables.  Is this a problem with my QIP6416? I keep seeing things about the 1.7 software, is that one of the fixes?  HELP!!!

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Re: Fios with Denon Receiver
Bob_Robertson
Specialist - Level 1

1.7 is not out in most areas... it may or may not resolve your issue.... it seems to have been pushed back and pusched back and... well you know.... for now, I would hook things up a different way, so you can use the service, and wait patiently, to see what happens

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Re: Fios with Denon Receiver
cep
Newbie

I just bought the receiver, and I am trying to figure out if the problem stems from the DVR or elsewhere.  If it's not a DVR issue I would look into a different receiver. It's stupid that I can pass through the HDMI video, but not the audio.

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Re: Fios with Denon Receiver
Bob_Robertson
Specialist - Level 1

unless there are settings/configurations to change on the reciever, it sounds like it is not going to work.....

if sound and video go from the DVR through the HDMI cable and into your TV, succesfully, WITH OUT the receiver... then deductive reasoning shows us that it is the reciever....

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Re: Fios with Denon Receiver
MikeT
Contributor - Level 1

Not to change the subject too much, but if I purchase a receiver with "pass-through", does this mean that the signals will pass-through to the tv when the receiver is turned off?  Or do you have to have the receiver turned on for this to work?

Thank you!!!!

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Re: Fios with Denon Receiver
PJL
Master - Level 3

@cep wrote:

I just added a Denon 2310 Receiver to my set up.  The unit is supposed to have a HDMI pass thru on stand by. The video passes through, but the audio doesn't.  I went through the instructions and set the receiver to TV for sound and turned on the HDMI control.  When I put the Denon in stand by the picture and sound go off, a few seconds later the picture and sound on the TV come on for a second or two. The picture and sound go off again, a few seconds later the picture comes on, but no sound.  I swapped out the Denon with another to see if it was the receiver. I swapped out the HDMI cables.  Is this a problem with my QIP6416? I keep seeing things about the 1.7 software, is that one of the fixes?  HELP!!!


I don't think this is an STB problem.  Denon's Owner's Manual is a pain to interpret.  But are you sure that the HDMI Audio Out setting (under manual setup, HDMI setup) is set to "TV" and not "AMP?"  Since you have good video, The symptom you have indicates that this option may be set to "Amp."   Or is there a setting on the TV that needs to use the HDMI audio?  On my Panasonic TV I have to tell the it that is should use the HDMI audio or it is off (the default on the TV).   Just some thoughts.

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Re: Fios with Denon Receiver
PJL
Master - Level 3

@MikeT wrote:

Not to change the subject too much, but if I purchase a receiver with "pass-through", does this mean that the signals will pass-through to the tv when the receiver is turned off?  Or do you have to have the receiver turned on for this to work?

Thank you!!!!


That depends on the receiver and if is has a stand-by function that actually passes the HDMI through even if the receiver is off.  Some brands do have this function.  For Denon receivers, you can set the receiver to go into standby when it is switched off, in which case the HDMI connection remains active as a pass through. (In this case, however, the power consumption of the receiver is only slightly less than when it is actuall in the "On" mode, indicating that most of the circuitry in the receiver remains on to allow the pass through to occur.)

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