I'm trying to get help with some of the flex view movies we've bought recently. The first issue that came up was a movie that wouldn't start where we left off, but always reset to the beginning. All of the other flex view movies we have will start where you stop it.
Then we got a movie where the audio was out of sync with the video, but only in the HD version.
Then a couple days ago, the SD version of a movie just disappeared completely, but it was there when the movie was purchased.
We tried chat help, but the person didn't have a clue beyond the scripted stuff, and tech help called when we were out, and the phone support says that Flex View support is online only. (But if you go to the page they suggest, there's just a basic FAQ page for Flex View, and no support link at all.
It seems like these are individual bugs in the underlying programming, or maybe it's a fault with the set top box. In any case, looking for solutions.
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