I downloaded Media Manager for my IPAD. I then downloaded a movie I purchased about a year ago to watch it on the IPAD. The movie downloaded, then the error "Acquire Rights Error" shows up. There is a button that says "Acquire Rights", but it is greyed out. The only button I can select is "Delete Title From Device." I did delete it and downloaded it again, but I get the same error. My IPAD is an authorized device, and I can watch the movie on my other devices without any problem. Any assistance would be appreciated.
I am sorry to hear about the problems you are having with the purchase. I have sent you a private message to get more information.
Anthony_VZ
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I downloaded movie on my iPad but when I try to acquire rights it tells me to refresh my purchases and download again. Of course, I do this and get the same message again. It is in a vicious loop and meantime, my rental is going to expire. Help!
