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Contributor
gman6
Posts: 2
Registered: ‎12-03-2009
0 Kudos

Guide is out in all rooms

My guide just shows no program description available in all rooms.  It started on my reg def stb a few days ago in the bedroom and now is a problem on the hd box in the living room.  I have tried resetting then but it doesnt matter.  Everything else including the picture is fine.  Any advice?

Bronze Contributor II
tsauter
Posts: 372
Registered: ‎09-15-2009
Location: Beaverton OR
0 Kudos

Re: Guide is out in all rooms

 


gman6 wrote:

My guide just shows no program description available in all rooms.  It started on my reg def stb a few days ago in the bedroom and now is a problem on the hd box in the living room.  I have tried resetting then but it doesnt matter.  Everything else including the picture is fine.  Any advice?


 

Are you getting any guide data at all? Have you tried reseating the coax on the router and rebooting it?

 



"If your problem has been solved, please mark it as such. Don't forget to hand out your Kudos!"
Nickel Contributor
mleduc3565
Posts: 86
Registered: ‎10-27-2009
0 Kudos

Re: Guide is out in all rooms

I agree with the router. It's acting exactly like a router problem. Each STB would hold osme guide data for a short time but eventually would run out of data if they can't talk to the router.

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