HM DVR not working.

[Faulknkid]

Ever since I replaced my old 6416 model DVR with the new 7232 DVR, I have been unable to get the HmDVR function to work.  I havetried the usually array of resets and troubleshooting and even the home agent.  Help, Please..... does this require a call in to a CSR?

[Hubrisnxs · Accepted solution]

Yeah, I think a rep has to fix that. 

I like online support, but you can also call 1-800 VERIZON

Online support found by clicking live chat through the Contact Us link or the Verizon Direct forum, or Verizon Fios Twitter Support