FiOS TV Technical Assistance

[#1]

I've been waiting 2 hours and we are very upset with this outage.  I agree....on demand is not a new service and should not have these types of issues.  

Want a refund!!!!

[#2]

We just tried to watch an on demand movie on Starz and in the middle of the movie it stopped and all we could get was a message saying it was unavailable. This happens every weekend.  It's ridiculous. 

[#3]

You can't fix it, and I for one am sick to death of trying to use On Demand on FIOS and getting this error night after night.  I have given up spending half an hour trying to reach someone at Verizon only to get different answers.  I work odd hours so tend to start watching programming later in the evening, but we should all be able to pull up an On Demand movie at 10:30 on a weekend night!

I am considering a change of provider, and soon.