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How to change additional packages from SciFi to BBC?
AHCE
Enthusiast - Level 1
‎08-16-2015 07:20 AM

I renewed my 2 year contract on-line and the system asked me to pick out 2 additional packes for free. I picked them, but now I noticed that I am now gettig SciFi channel and lost my BBC channel.

I have logged into my verizo account but I cannot see these 2 additional packges for me to change.

Where do I click to change my aditional packages?

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Re: How to change additional packages from SciFi to BBC?
CRobGauth
Community Leader
Community Leader
‎08-16-2015 10:59 AM

When you log in to your account, you should have a tab that lists your services.

I do beleive (from the last time I looked) that BBC isn't availble in any of the packages.

But you should be able to review the content of each package.

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Re: How to change additional packages from SciFi to BBC?
CRobGauth
Community Leader
Community Leader
‎08-16-2015 10:59 AM

When you log in to your account, you should have a tab that lists your services.

I do beleive (from the last time I looked) that BBC isn't availble in any of the packages.

But you should be able to review the content of each package.

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Re: How to change additional packages from SciFi to BBC?
AHCE
Enthusiast - Level 1
‎08-16-2015 11:25 AM

Yes logging shows the tabs of my services, TV, Ineternet and Voice.

You are correct, I meant Bravo, not BBC.

This time I logged in using IE and now I see a Change Channel Packs button and was able to change the packs. Before I was using Chrome and the button wasn't displayed then.

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