Not likely to get a refund.
. And I would hardly characterize those who swapped units via the Verizon Store as having violate the rules. The real problem is that Verizon hasn't been exactly forthcoming about what the rules are, or that they actually had 7232's in relatively large numbers in the Verizon stores.
The $39.95 Verizon charges to do this outside the Verizon store probably doesn't even cover their costs. When you go through the store, they don't incur door to door shipping costs, and costs of packing, unpacking, and handling. So I doubt Verizon is getting wealthy on the $39.95 exchange price.
However I do wish Verizon had been more forthcoming about the ability to swap these units at the local Verizon store. I was quite surprised to learn that not only did the store have the 7232's in stock, they had plenty of them, and they had been in stock for literally months! I found out only because I was in the store for other reasons, and thought to ask aobut the availability of the 7232 boxes. I was more than a little surprised at the answer.
Admittedly there are lots of us where the distance to the store may make this impractical, in which case the $39.95 option is really the only choice.
