Installing dvr snafu
joelazar1
Newbie

I am an EE  retired  Bell Labs, RCA/GE etc.Computers since 1965

It took  5 hours to install the DVR.    TWO hours using so called  automatic system.  failure over and over 

Live  TEch  took two hours (mulitple  telcon) to get the DVR to work.  Three  phases of downloads   Chan  2-49/channel  50 and up  / and menus...

Something is WRONG!!!!

I would hope this message would get to a top  tech admiinstrator.

Call me to discuss  {edited for privacy}

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Re: Installing dvr snafu
CRobGauth
Community Leader
Community Leader

Couple of comments:

1) This is not a help forum. This is for suggesting new ideas.

2) I would remove your phone number (they will edit her soon enough anyway).

3) If you need help, try posting here: http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/bd-p/FiOS_TV
 or contact TS on twitter @verizonsupport (I have found them helpful and rather quick to respond)
4) If you do decide to post on help forum, please be specific on what the issue currently is (a lot of people are frustrated when they post and the rants don't get more attention IMHO).

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