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Contributor
KenSW
Posts: 8
Registered: ‎03-10-2012
0 Kudos

Media Manager Flexview Sync - Upload Failure - Mac Lion

I am having difficulty with Media Manager on a Mac with Lion.

 

Syncing to the Flex View Library either stops as soon as it starts, or stops part way through the upload. This happens even if I upload just one photo. When syncing starts, the progress bar moves like a turtle before the process stalls.

 

I tried syncing photos from a Win7 pc and that worked fine.

 

I'd appreciate any suggestions on how to resolve this (other than "don't use the mac" :smileywink:).

 

 

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Media Manager Flexview Sync - Upload Failure - Mac Lion

I haven't heard of this happening before. Very curious. Are you sure you have the latest version of the software? Did it ever work correctly? Have you tried reinstalling it?

Anthony_VZ

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Contributor
pg13gillespie1
Posts: 1
Registered: ‎03-23-2012

Re: Media Manager Flexview Sync - Upload Failure - Mac Lion

when i try to sync my content to flex view via media manager i'm told i must first "register".  What's that mean and where do i register?  i too am on lion.

Contributor
IceJoe3604
Posts: 1
Registered: ‎03-23-2012
0 Kudos

Re: Media Manager Flexview Sync - Upload Failure - Mac Lion

I installed the Media Manager (mac OSX Lion), but when I try to Sync, I get the error "You must register before continuing." I installed the app on my ipad and get the exact same error when I attempt to sync it. I have searched the FIOS site for a way to "register" to no avail. Any ideas?

Contributor
KenSW
Posts: 8
Registered: ‎03-10-2012
0 Kudos

Re: Media Manager Flexview Sync - Upload Failure - Mac Lion

[ Edited ]

It is version 1.2, build 9.1.1

 

It was the latest download from VZ.

 

I did one reinstall.

 

I am a new FiOS customer (about two weeks) so I can't say it worked before. This is my first attempt.

 

I do have Parallels so I may try using the Windows version on the Mac if I can't resolve it on the Mac natively.

Contributor
Psydde
Posts: 1
Registered: ‎06-02-2012
0 Kudos

Re: Media Manager Flexview Sync - Upload Failure - Mac Lion

I am having a similar problem... Unfortunately I am not running parallels on my Mac so I don't have an alternate sync solution.  I was able to get one partial upload to work using the Mac Media Manager (not all content I selected was uploaded, but about 40 pictures were, no music) but after that I have not been able to connect to the Flex View Library again during any of my sync attempts.  I am using an iMac running 10.6.8.

Gold Contributor VII
Hubrisnxs
Posts: 5,103
Registered: ‎07-22-2009
0 Kudos

Re: Media Manager Flexview Sync - Upload Failure - Mac Lion

I believe there is a link on the media manager mac that says account info, so you click that, and then you have to enter your Verizon login info.   basically your email and your password. 

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