FiOS TV Technical Assistance

[#1]

Is there a way to pause the playback of a video that is streaming from my computer onto my TV using the remote control via the meida manager? I tried pausing, but it does not seem to work. This is true whether I am watching a video or stremaing from the internet (YouTube, etc....)

[#2]

Much of my music is saved in the Apple lossless format.

Will the format be supported by the Fios media manager anytime soon?

Thanks for the info!

[#3]

I just downloaded Media Manager about a week ago and have run into some quirks with it ... I haven't been able to find much documentation in the "Help" section of the program.

Here are the 3 things I'm trying to do and/or understand;

1. How do you remove photos from the "Library" of Photo Manager once you place them there?

2. I have set up about 65 photos in the "Library" from one of my PC's "My Photos" folders. About 16 of those photos in the "Library" show a thumbnail that is not the actual photo (same thumbnail for all 16) ... that photo (16 thumbnails) is an actual photo that is in the "Library" from another folder from "My Photos". Don't know how that happened or how to correct it? When I do clik on the thumbnail, the correct photo does open up however!

3. In the "Photo Manager", I'm trying to understand the difference and/or relationship of the "Library", "Album", and "Folders".

Where can detailed documentation be found for Verizon's Media Manager?

        Thanks!

[#4]

seriously I see that someone asked about pausing streaming videos 2 months ago and I just installed media manager today and well there is still no pause, rewind or fast forward option? These aren't brand new ideas for playing videos.

When are those options going to be available? And please don't say "sometime soon" or "we are working on it". A month would be satisfactory.

[#5]

First, I am sorry if this has already been posted, but if so, I am having trouble finding an answer.

I recently ran Windows 7 Upgrade Advisor - to insure all my programs would run when/if upgrading to Windows 7.

Unfortunately, one of the programs that appears to cause difficulity is Verizon FIOS MEdia Manager (V. 9.2.7.2).

It states that I am required to uninstall this program before performing the upgrade, and won't be able to install once Windows 7 is being used.

Any help with this one?  Really like the ability to post photos on the TV foir all to enjoy.

Thanks,

Vince

[#6]

Im running Windows 7 RC and Media Manager installed just fine. No issues whatsoever.

[#7]

Thank you,

That is good news.  I DL'd Microsoft's program here:

http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Currently running Vista, and got the result I mentioned above.  Maybe someone else can confirm?

Thanks - Vince

[#8]

How do you add and remove pictures to a folder on Media Manager?

[#9]

The following steps should be used as a guide to resolve general errors that may occur while using Verizon’s Media Manager. 

1. In Media Manager, verify that critical dependencies are met by clicking on Help>Dependency Checker Wizard. 
2. If you can’t view your pictures on your TV, but you can view them in Media Manager on your PC, reboot the 3 components:  PC, Set-Top Box, and the Verizon router.
3. If you still experience persistent issues, uninstall and reinstall the Media Manager software.

If all of the above steps have been taken and you still experience issues with Media Manager, please post here of contact Verizon Technical Support at (888) 553-1555.

[#10]

I have several playlists saved in my WM player and when I try to import them into Verizon Media Manager using the import playlist function the Verizon Media Manager crashes and says " MEDIA MANAGER HAS STOPPED WORKING" anybody have the same issue or a work around for this.

I have the latest media manager 9.2.72